Frequently Asked Questions
We’re interested! What are our next steps? ➕
Reach out to us though the contact page or call us at 416-487-0515 to set up a consultation so we can meet, discuss your event, and get a greater understanding of your vision. At that time, we will discuss individual photographer availability and match you with the best person based on style, personality and needs.
How soon after will I receive my images, and how many can I expect? ➕
Your images are delivered via a password protected online gallery, 4-6 weeks after your event. In total, you can expect to receive anywhere between 700 - 1000 images from the day- it could be more or less depending on how many hours you have contracted us for.
What if our photographer is unable to photograph the event? ➕
One of the benefits of working with an established studio with multiple photographers is that in the unlikely event of an emergency, one of our other associate photographers will fill in.
Who will be photographing our event, and can we meet them beforehand? ➕
You are welcome to choose your lead photographer based on availability, and we are happy to arrange meetings with any of our photographers prior to booking or closer to your event date.
Do you edit all of the images? ➕
Yes, all of our images are professionally colour corrected by our team of editors. Digital retouching is available by request whenever you place a print or album order.
Will I be receiving the high resolution files? ➕
Yes! Unmarked, high resolution files are included in our packages unless otherwise stated.
Will our images be watermarked? ➕
No. We feel you should be able to enjoy your imagery without the distraction of a watermark.
Do you photograph anything else other than weddings? ➕
Yes, we regularly photograph families, milestone occasions, corporate events, headshots, interiors, and products.
Do you offer photo albums? ➕
Yes we do! We have skilled album designers on staff and offer a number of beautiful, bespoke album options. We feel an album is the best way to preserve memories of your event. Click HERE to learn more.
Do you offer a photo booth? ➕
Yes! You can find more information on that HERE.
What do your rates start at? ➕
Our packages start at $3995 for 6 hours of coverage, but we understand that every event is unique. At our initial consultation, we are happy to provide you with a custom quote to ensure you receive exactly what you’re looking for.
How far in advance do we book you? ➕
It depends on the type of event. For weddings, we typically book 12 to 16 months in advance. For all others, the lead time is much shorter. Regardless, you are welcome to contact us at anytime to check our availability.
Do your prices include tax? ➕
No, all prices are subject to HST.
Can you recommend places in Toronto for photography? ➕
Absolutely! We are constantly looking for new and unique areas to photograph in. We have a working list of fantastic areas across the GTA and beyond and are happy to discuss once we have a better understanding of the timeline we are working with.
Can we split the photographers to cover getting ready? ➕
Absolutely! This is one of our advantages. Not only does it allow us to capture more moments, it just makes the day flow much easier.
What is your payment structure? ➕
A 40% deposit is required to secure your booking with us, a second payment of 30% is due one month prior to your event, and the final payment of 30% is due 4-6 weeks after your event, or prior to receiving your images.
What methods of payment do you accept? ➕
We accept email money transfer (preferred), Visa or MasterCard.
If you have any further questions feel free to reach out to us HERE.